Criminals are routinely circulating emails claiming to be from a bank, they will often ask for:
- Personal information, such as date of birth, address or National Insurance (social security) number
- Money as fees before releasing larger sums to you or transaction costs
Heritable Bank will never contact you via email to ask for such information or fees.
Fraudulent e-mails imitating Heritable Bank
If you have received an email claiming to be from Heritable Bank and requesting personal information, as above, then: -
- Please forward a copy to info@heritable.co.uk so we can try to prevent future emails
- We would recommend you delete the email and have no further contact with the sender. It is fraudulent and someone is trying to invade your privacy or defraud you of money.
- You may also wish to contact your local police, particularly if you have already responded with information or money.
Contact Details in Fraudulent E-mails
Fake emails will often contain supporting material to try and establish the e-mail as legitimate. This would include other email addresses, phone numbers and websites for you to use as part of their fraudulent acts. The following provides guidance and example of legitimate and fake contact details.
Legitimate Email Addresses
Genuine emails from Heritable Bank will only come from an address ending: "heritable.co.uk”
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Example1@ heritable.co.uk
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Example2@ mortgages. heritable.co.uk
Any other address is most certainly a fake.
Fake Email addresses
Some fake e-mails may seem legitimate at first glance and even include the words "heritable" or "bank". However if they don’t finish "heritable.co.uk" they are readily identifiable as fake. Previous fake addresses have included:
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admin@ heritablebank.onlbnk.com – the address ends "heritablebank.onlbnk.com"
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trans.heritablebank@ livesync.com – the address ends "livesync.com"
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heritablebankltd@ london.com – the address ends "london.com"
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barr_rp115@ yahoo.com – the address ends "yahoo.com"
This is far from a complete list and new addresses are created every day.
Legitimate Phone Numbers
Genuine phone numbers for Heritable Bank are listed around this website, general contact details can be found here:
Also, business lines will have their own contact details:
If you receive any unexpected email or other correspondence claiming to be from Heritable Bank and containing phone contact details that are dissimilar to these, you should consider it to be fake.
If in any doubt then ignore any request to dial a phone number you do not recognise and use our general contact details here to confirm its authenticity:
Legitimate Websites
Heritable Bank operates websites at the following addresses:
Any other address is a fake and we would not recommend you visit it.
Money Transfer Instructions
Heritable Bank does not allow money transfers to be made through it relating to payment for goods purchased by a third party from another third party. If you are selling goods and have received details from a purchaser or prospective purchaser of those goods that indicates Heritable Bank will be party to that transaction, then the purchase is very likely to be fraudulent. We would strongly advise you not to complete such a transaction.
Stay Safe
If in any doubt please contact us through one of the means mentioned on this page before acting on any email, especially before revealing personal details or transferring money. It is much better to be suspicious than sorry.
You may also find these websites helpful in staying safe and educating yourself about these and other online threats: