Customer Updates

Direct Debits - Technical Problem

Unfortunately, due to a technical problem, the Bank has been unable to collect payments by direct debit and we are working to rectify this as soon as possible.

Whilst we await a resolution we encourage any borrowers who have not had their October or November payment collected by direct debit to make payment if they haven’t already done so.

Payment Methods

Please make payment by either of the following methods:

By cheque made payable to Heritable Bank Plc (In Administration) with your account number on the reverse. Please send this payment to 8 Hill Street, Berkeley Square, London, W1J 5NG.
By direct transfer to our bank account, quoting as the reference your account number. Our bank details are:
- Bank: HSBC
- Account Name: Heritable Bank plc (In Administration)
- Sort code: 40-05-15
- Account number: 67850373

We are unable to accept debit or credit card payment at this time.

Important Information : Information relating to your legal rights, our procedures, our disclaimer and protection statement can be found on the legal page.

The Insolvency Practitioners Association in the UK authorises Patrick Joseph Brazzill to act as an Insolvency Practitioner under section 390(2)(a) of the Insolvency Act 1986 and the Institute of Chartered Accountants of Scotland in the UK authorises Thomas Merchant Burton to act as an Insolvency Practitioner under section 390(2)(a) of the Insolvency Act 1986. The Insolvency Practitioners Association in the UK and the Institute of Chartered Accountants in England and Wales in the UK authorise A R Bloom and M E Mills to act as Insolvency Practitioners under section 390(2)(a) of the Insolvency Act 1986. The affairs, business and property of the Company are being managed by the Joint Administrators who act as agents of the Company only and without personal liability.