If you are having difficulty making your mortgage payments, please call us on 020 7518 4237 as soon as possible. We will work sympathetically and fairly with customers who are experiencing financial difficulty and will try to develop a schedule for repayment of the debt that is acceptable to both you and us.
If you can, please contact us as soon as possible before you are unable to make a payment. We may able to assist you before you go into arrears. We can also refer you to external agencies that may be able to help you.
Your home may be repossessed if you do not keep up repayments on your mortgage